Shipping policy

At Movattis, we are committed to providing reliable, transparent, and efficient shipping. Every order is carefully processed and shipped through our trusted international logistics partners directly to the delivery address provided by the customer.

Order Processing Time

Orders are processed and prepared for shipment within:

1–2 business days

Orders placed before 2:00 PM (UK time) are typically processed the same business day.

Orders placed after 2:00 PM will be processed on the next business day.

Processing times exclude weekends and public holidays.

Estimated Delivery Time

After your order has been processed, the estimated delivery time is:

7–10 business days

Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, high seasonal demand, or delays caused by shipping carriers.

Shipping Costs

We offer FREE shipping on all orders, with no minimum purchase required.

There are no hidden shipping fees.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email containing your tracking number.

You can use this tracking number to monitor the progress of your shipment at any time.

Shipping Address

Orders are shipped directly to the address provided during checkout.

Please ensure that your shipping information is accurate and complete before confirming your order, as we may not be able to modify the address once processing has begun.

Delayed Deliveries

If your shipment experiences an unusual delay or your tracking information has not been updated for more than 7 days, please contact our customer support team.

We will investigate the issue with the shipping carrier and assist you until your order has been successfully delivered.

Customer Service

  • Company Name: Movattis LTD
  • Store Name: Movattis
  • Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
  • Email: support@movattis.com
  • Phone: +44 7347031959

Customer Support Hours

  • Monday – Friday: 9:00 AM – 6:00 PM
  • Saturday: 10:00 AM – 4:00 PM
  • Sunday: Closed

We aim to respond to all customer inquiries within 24 hours.