FAQs

Frequently Asked Questions

We accept payments via Visa, Mastercard, Maestro, American Express, Discover, Diners Club, Apple Pay, and Google Pay.

All transactions are processed securely through our certified payment system.

Once your order has been placed successfully, you will automatically receive an order confirmation email.

Please keep this email for your records until your order has been delivered.

If you can't find it in your inbox, please check your spam or junk folder.

Still haven't received it? Contact us at support@movattis.com, and we'll be happy to assist you.

Yes. You can update your billing or shipping information as long as your order has not yet been shipped.

Please contact us as soon as possible at support@movattis.com, and we'll make the necessary changes if your order is still being processed.

Absolutely!

You can enter a different shipping address during checkout, and we'll send the package directly to your recipient.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number within 24–48 hours.

You can use this tracking number to monitor your delivery at any time.

Orders are prepared and dispatched within 1–2 business days, excluding weekends and public holidays.

We currently offer free shipping on all orders.

Estimated delivery time is 7–10 business days after your order has been dispatched.

If you have any questions or require assistance, please contact us.

Company Name: Movattis LTD
Store Name: Movattis
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: support@movattis.com
Phone: +44 7347031959

Customer Support Hours

We aim to respond to all customer inquiries within 24 hours.